We had another great Catering panel yesterday! This year marked our 4th Annual Catering Panel and we decided to switch it up a bit and invite not only our Directors of Catering but their “go-to” team member. We heard from our amazing panelists and their stories.
Millennials are changing the catering world in regards to wedding/event planning. At MENIN properties, they are seeing more of modern wellness and their clients tend to more focus on inner beauty. Instead of the traditional welcome cocktail, their client might want to have a “green” cocktail instead. At 1 Hotel South Beach, they are seeing an increase in destination weddings but millennials stray away from the typical 5 hour wedding and instead focus on their guests and how to make the weekend an experience. “Millennials want to break tradition and would opt in for an experience rather than tradition” Monica Ciffoni, The Ritz-Carlton Coconut Grove stated. From a culinary standpoint, Chef Ashley, Sous Chef at the Ritz-Carlton Coconut Grove, shared with us that millennials are interested in healthy, vegan or more creative menu. Chef loves to work with the couples to create a menu that’s more personable to them. Miami has a great LGBTQ community and it’s so important to make them feel welcomed at our hotels but having the information and collateral that would fit their needs.
Technology has become a leading factor in our lives. We asked our panelists to share with us ways they incorporate social media to help increase revenue. 1 Hotel strives on sustainability and tried to embrace nature but the hotel encourages their guests to take a step back and embrace each other. In the end, social media is a huge deal and they work with other outlets to help gain exposure. 1 Hotel South Beach created an app within the hotel staff where share employee schedules and pictures. InterContinental Miami also utilizes their own in-house app. Their app gives them to ability to report any changes with an event or with scheduling issues. Their clients are also able to request anything they might need for their event through the app that goes directly to the hotel team. Kevin Tobe, Hilton Downtown Miami, expressed that having an iPad is key now a days. Having images to show the couple or group gives them more a visual of how the room will look.
Many thanks to our fabulous panelists for being on our panel! Special thanks to Ann Keusch, VP/Publisher, Southeast Region, BizBash, for co-moderating once again!
TOP (L-R): Ana Maria Rego, Director of Meetings & Event Services, InterContinental Miami; Isaac Seville, Director of Banquets, InterContinental Miami; Ann Keusch, Vice President/Publisher, Southeast Region, BizBash; Wendy Kallergis, President & CEO, GMBHA; Michelle Marchetti, Director of Social Catering, 1 Hotel South Beach; Chef Ashley Stanton, Executive Chef, The Ritz-Carlton Coconut Grove; Bottom(L-R): Kevin Tobe, Director-Catering & Convention Services, Hilton Downtown Miami & Hilton Bimini Resorts; Natalia Plasencia, Associate Director of Catering; Hilton Downtown Miami & Hilton Resorts Bimini; Ana Fleitas, Director of Events, MENIN Hospitality; Michelle Hunter, Senior Catering Sales Manager, MENIN Hospitality; Monica Ciffoni, Director of Catering Sales, The Ritz-Carlton Coconut Grove & Key Biscayne; Chris Talluto, Director of Banquet Operations; 1 Hotel South Beach
Many thanks to our in-kind sponsors!